Please fill out the Contact Us form and a Business Service Representative will be happy to share the opportunity with you.

To become a Treel Distributor, click “Join Us” and follow the instructions.

No, you should only join as an Distributor if you are excited about the business opportunity and want to earn an income by selling and sharing Treel with others. You can also join as a Preferred Customer and enjoy a 5–10% discount off Retail Prices.

14-Day Return Policy: Customers may return products to Treel for reimbursement if they send the products, original packing materials, and shipping invoice to Treel within 14 days of the receipt. Prior to the return of any products, Customers must first contact the Treel Business Service Department informing them of the return and the reason. A note must then be included with the return; the note must include your ID number, invoice number, and reason of the return. If the return is due to shipping discrepancy or product damage, Treel has the option, at its sole discretion, to provide a refund or replace the product(s). Failure to submit a request for reimbursement within 14 days of receipt might result in denial of a claim. Returns should be sent by common carrier. Treel will reimburse the Customer for the purchase price of the products minus any applicable processing fees and/or research fees. Postage for returns will not be refunded. Treel cannot be held responsible for product return information that is illegible, incomplete, or incorrect. If such a return is processed, the Customer will be charged a $25 per hour research fee, with a minimum of $25. If a product is not damaged or defective, but is returned due to Customer dissatisfaction, Treel will not process a future order by the Customer for the same product. A complete street address with a current phone number is necessary to ensure prompt delivery of product shipments. Treel will assess a 10% processing fee for all undeliverable or refused shipments. Treel will make every effort to ensure prompt delivery but cannot be held responsible for delayed shipments. Members must confirm 1) that the product received matches the product listed on the shipping invoice, and 2) that the product is not damaged. For shipping inquiries or lost orders please contact the Treel Business Service Department at (604) 464-5018 or via email at infocanada@Treel.ca. Damaged/Defective Product Return Policy Damaged or defective products must be returned within 14 days of receipt. Failure to comply with the 14-day requirement will result in denial of the claim. When returning damaged or defective products to Treel, the Retail Customer, Preferred Customer, or Distributor making the return must include the Shipping Discrepancy or Damage Claim Form, packing materials, copies of shipping documents, and a copy of the invoice. The person making the return may request either replacement of the same products or a product credit. 60-Day Return Policy Retail Customers, Preferred Customers, and Distributors must submit product returns for non-damaged and unopened products within 60 days of original purchase from Treel for reasons other than damaged or defective products. Treel is under no obligation to process a return or provide a refund for any product returned after this 60-day period. Treel will reimburse the Retail Customers, Preferred Customers, and Distributors for the purchase price of the products minus any applicable processing and research fees. Any bonuses paid to Distributors based on the original purchase of returned products will be deducted from the reimbursed amount. Treel has sole discretion to subject Distributors to monetary, CV, and QV deductions on returned products. Upline Distributors may be subject to monetary, CV, and QV deductions based on bonuses previously paid by Treel on the returned purchases. Extra Product Returns: In the event that Treel inadvertently ships products that were not included in a product order, Retail Customers, Preferred Customers, and Distributors who choose to keep the extra products must provide full payment for the extra products to Treel. Those who choose not to keep the extra products should return them as soon as possible to Treel with a completed Shipping Discrepancy or Damage Claim Form and a copy of the invoice.

No, Treel Canada only ships within Canada and its territories.

Treel Gift Card Activation steps: Log in to your Shop Online page and Click on “Your Account.” Click on “Register Gift Card.” Enter the 16-digit gift card number (no dashes). Enter the 8-digit PIN. Click “Apply.” You will notice the dollar amount change under “Current Gift Card Balance.”

Domestic credit and debit cards only: Visa, MasterCard.

Hours of operation: Order Department (604) 464-8302 is open Monday–Friday: 8:30 am to 5:00 pm PT, Business Center/Will Call Store: Monday–Friday: 8:30am to 5:00 pm PT, and our Business Services Department: (604) 464-5018 is open Monday–Friday: 8:30am to 5:00 pm PT.

Our standard carrier is Purolator and Canada Post.

Please contact a Treel Business Service Representative by emailing: infocanada@Treel.ca

Yes, to enjoy the convenience of buying company-direct from our full inventory of products you will need to to join as a Retail Customer.

You may purchase Treel® products directly by phone, mail, and from Treel's website. Phone To place an order, call the order line at (604) 464-8302, Monday through Friday, between 8:30 am and 5:00 pm, PT. Mail Send your order form with payment by credit card in your name, personal check, bank draft (Distributor only) or money order payable to Treel International Canada. Please include your name, shipping address, telephone number, ID number, and method of shipping, to: Order Department Treel International CANADA 1438 Broadway Street Port Coquitlam B.C. V3C 5W2 To qualify for a given month, mail orders must be received by Treel no later than the last day of the given month. Treel Store You may visit the Treel Store located at Treel's Canada and order products during the following days/hours: Monday–Friday: 8:30 am to 5:00 pm. Orders must be picked up by the end of the business day at Treel, located at: 1438 Broadway Street, Port Coquitlam, BC, V3C 5W2. Shop Online You can purchase from our website and choose regular or express shopping. You may only purchase products from the country you reside and are registered in.

Existing Treel Customers and Distributors can choose to enroll in our Monthly, bi-monthly, and quarterly Online Autoship Ordering Program when shopping on Treel’s website. This provision is not available for phone orders.

Autoship is a recurring order that is shipped to you monthly on the date of your choice. Distributors, Preferred Customers, and Retail Customers can choose to have Autoship monthly, bi-monthly, and quarterly. Our Autoship Program offers exclusive benefits to our Preferred Customers, such as an additional 5% discount (10% total discount off Retail) when your monthly Autoship Order product value is at least $130 before applicable sales tax . Additional discount is only valid on monthly and bi-monthly autoships.

Our "Product Fact Sheets" provide in-depth information on most of our products. You must be a Retail Customer, Preferred Customer, or Distributor to access this information.

Our most popular products include Calli®, NuPlus®, Quinary®, Fortune Delight®, SunCarePlus™, SunBreeze® Oil, Smart Gummy™, SunTrim® Plus, SunBar®, VitaShake®, Alpha 20C®, Evergreen®, VitaDophilus®, Conco®, Veros®, Bella®, Oi-Lin® Eye Cream, Dr. Chen® Youth Masque, Dr. Chen® Youth Emulsion, SunSmile® Fruit & Vegetable Rinse, SunSmile® Herbal Toothpaste, and many others.

Treel® products are manufactured at our privately owned and operated Los Angeles Manufacturing Plant, in Southern California (near our World Headquarters in the City of Torrance). We control all product development, R & D, quality control, product formulation and manufacturing, and final packaging—all in-house! We've been doing it this way for nearly 40 years—long before other companies began trying to play catch-up. We also manufacture in China and Singapore, which supply products to Treel consumers in other Treel countries and regions outside of the USA.

No! You should continue taking your medication and inform your doctor you are consuming Treel® herbal products. You should only stop taking your medication when your doctor advises you to do so. Treel® herbal products are intended to nourish the body and improve overall health, not to treat or cure specific diseases or to replace medication.

Yes! If you can eat normal meals, you also can consume Treel® products.* Many herbal products on the market are ineffective and some may even be dangerous. However, Treel's products are safe, superior, and effective because of very important differences, such as: Formulation and Owners' Expertise: Experts in herbal nutrition and medicine, Drs. Tei-Fu and Oi-Lin Chen personally formulate Treel's exclusive products. Treel uses only the finest herbs that have been proven to be safe and effective for centuries of use in traditional Chinese herbal medicine. This is why Treel does not manufacture unhealthy or "fad" products. Thorough Research: Treel's formulations are the result of thorough research in our state-of-the-art labs. This ensures the safety and efficacy of each product. Extraction and Concentration: Rather than simply grinding the herbs and packaging them, Treel maximizes the effectiveness of the herbs and retains essential elements and ingredients through its trade-secret extraction and concentration process. Quality Control & Self-Manufacturing: Treel guarantees stringent quality control and the safety of its products by manufacturing them its own state-of-the-art facilities. Other companies often use subcontractors and cannot supervise the quality-control procedures used to manufacture their products. Once you try our products, you'll discover that Treel® herbal foods and dietary supplements are simply the best for your body. * If you are under a doctor's supervision, please consult your doctor before beginning a new food program.

The materials contained on this website are for informational purposes only. The information should not be considered legal advice and is not intended to create an attorney-client relationship. This website contains general information and is not a substitute for legal advice from a qualified attorney licensed in the appropriate jurisdiction. Occasionally Treel Distributors ask why some of our labels and marketing literature contain warnings such as those found on our SPF products. They feel that because our products are safe there is no need for warnings and are worried that warnings might even hurt sales. While it is true that our products are safe and manufactured according to our strict quality control standards, federal law sometimes requires certain products sold in Canada to carry very specific warning statements. For instance, all products that contain a sun protection factor (SPF) are classified as Natural Health Products by Health Canada and are required to carry a Natural Product Number (NPN) and a warning on the label that includes a statement that the product is for external use only, should be kept out of the reach of children, and to discontinue use of the product if irritation or a rash appears. Therefore, because products such as Oi-Lin® Natural Emulsion contain an SPF of 30, Treel complies with the law by carrying the required NPN and warning on the label. Even some herbal products require a warning if certain ingredients are in the product. Canada law requires a very specific statement regarding Natural Health Products even if there has never been a complaint about a particular product. Treel strives to make the very best products in compliance with all state and federal laws. Therefore, any warnings appearing on our product labels or in our literature should be viewed with confidence because it demonstrates Treel's concern for the safety and well-being of our Distributors.

Although our products are source from and chemical- and pesticide-free, our exclusive formulas are proprietary in how they are made (cannot be copied), and as you can understand, we wish to protect our trade secrets that Dr. Chen has worked so hard to develop. Unfortunately, the USDA requires that all companies (seeking organic certification) provide the USDA with not only a complete list of ingredients, but they also require that all of their respective “trade secret formula” information be disclosed to them as well, which can eventually be made public. Revealing such information is unappealing to many companies who sell more than single food/herb items, which is why it is common to find organic options for such basic products such as ketchup and mustard, yet not so common when it comes to combination herbal formulations. Because Dr. Chen highly values the exclusivity of our amazing Treel® products, we are thus not seeking organic certification at this time.

We certainly realize that gluten in food is a very serious concern for a growing number of people today. And although gluten is naturally occurring in some grains such as wheat, oats, and barley, you'll be glad to know that relatively few Treel® foods contain any grains (a few products that do contain wheat, barley or oats are: SunBars and VitaShake® Strawberry). However, some of our products that do not contain any such grains are: Fortune Delight®, Calli®, NuPlus®, and VitaShake® Cocoa. Generally, we do not test for gluten in Treel® products. However, any product that contains one or more grains, will have the information clearly printed in the ingredients on the "Supplement Facts" panel of the label on the product packaging (box, bottle, etc), and such products should be avoided by those with celiac disease or gluten intolerance.

Yes, we proudly display the halal-certified logo on our packaging. To view a complete listing of our halal-certified products, please visit the Halal Product Directory on the IFANCA website and find Treel International.

Kosher-Certified Products: Treel understands that kosher-certified products are important to many of its Distributors and consumers. Therefore, many of the products manufactured by Treel Manufacturing, L.P. are certified kosher by Star-K, one of the most respected kosher-certification agencies in the world. Treel® products that are certified by Star-K are also certified by the Chief Rabbinate of Israel, which is the supreme Jewish religious governing body in the state of Israel, controlling many aspects of life, including kosher certification. Treel® Products Certified by Star-K: Star-K Certification documents, which include complete listings of kosher-certified Treel® products, can be viewed here (PDF 1&2). Kosher Criteria & Treel Quality: The barometer of Kosher and non-Kosher depends primarily on two variables: the source of the ingredients and the status of the production equipment. Kosher certification, which is the guarantee that the food meets kosher requirements, revolves around these two criteria. Treel self-manufactures its products in state-of-the-art facilities, with the highest quality control and carefully formulates all of its products. These factors contribute to achieving kosher certification and to the uncompromised quality of all Treel® products. Questions or Comments about Kosher Certification: If you have any questions or comments about kosher certification, please view the Star-K contact list here.